To the extent permitted by law, any payment received when booking services with us is a non-refundable deposit. In the event that you cancel an appointment within 48 hours of the appointment date , then your deposit will be forfeited and used to recover costs incurred by us in maintaining availability of our employees and resources. If you cancel an appointment more than 48 hours prior to the appointment date, then the whole or part of the deposit may be credited at our discretion.
No-Show and reschedule Policy
We are committed to providing superior quality services to our clients. Customers are asked to reschedule any appointments that they will be unable to honour at least 48 hours in advance of their reservation. You must phone the salon directly to reschedule. in the event a client does not arrive at the salon with out notice, then your deposit will be forfeited and used to recover costs incurred by us in maintaining availability of our employees and resources.